Omaha – MACCH Emergency Rental Assistance (ERAP) – Beginning April 5, 2021

The Omaha – MACCH Rental Assistance Program (ERAP) will begin taking online applications April 5, 2021.  For details about eligibility, types of assistance, and other questions review the FAQs, the summary below or watch one of the instructional videos.

This program is open to those in the city limits of Omaha who are current renters and who meet the below initial eligibility requirements.   For a downloadable flyer, click here.  Assistance can be provided for rent, utilities, and in some cases internet or cellular data.



Tenants (Renters) Start Your Application By Clicking on Check My Address:


Download the Tenant Application Guide

Tenants: If you already completed the initial part of your application and need to return to your CONNECT portal click here.

For General Questions or Phone Assistance Dial 2-1-1 or text OmahaERAP to 898211

You are likely to be eligible for Omaha – MACCH ERAP if you answer YES to all of these questions:

–  Are a renter household with a current residential lease or rental agreement and your name is on the lease or rental agreement.

–  You live in the city limits of Omaha.

–  You are a United States citizen or legal resident alien.

–  Your household is at or below 80% of Area Median Income for the Omaha metropolitan area.

–  Your household has a financial impact from COVID-1t 9, including receiving unemployment, reduction in income, incurred significant costs, or other financial hardship.

–  Risk of homelessness or housing instability, such as having an overdue rent notice.

Other Housing Related Assistance – Housing Problem Solving

If you don’t meet the Omaha – MACCH ERAP requirements and are currently homeless, at risk of homelessness, or experiencing a COVID-19 related housing crisis, you may be able to receive some housing related financial assistance from our Housing Problem Solving Partners through existing private, philanthropic funds and Douglas County public funds for those who live in Douglas County.    Check this website frequently for more information about additional rent and mortgage assistance, including any expanded eligibility for housing problem solving.

couple budgeting utilities

Nebraska Residents Outside of Omaha and Iowa Residents – Not Administered by MACCH

Federal stimulus dollars for emergency rental assistance are now available for those in Iowa and for those in Nebraska who live outside of the City of Omaha and Douglas County.  Federal emergency rental assistance funds are not yet available for residents of the City of Omaha or Douglas County.  Each jurisdiction with federal emergency rental assistance may vary on eligibility and process.  Select a box below to learn more about applying in your area.  If this emergency rental assistance is available in your area, you should apply for it first, as it will provide the most assistance.

Selecting one of the buttons below will redirect you to a different site for emergency rental assistance applications specific to that jurisdiction. These funds are NOT administered by MACCH and you will not be contacted by a MACCH representative.  Please follow the instructions included for the specific application.  


Property Owners, Landlords, Property Managers

With Tenants Living in Omaha

Each property owner, landlord, or property management company must complete a landlord profile prior to completing their portion of an application submitted by a tenant or before initiating an application on behalf of a tenant. You will only need to complete this one time. The profile will require you to provide your legal business name and address and other information required for payment and IRS reporting. You must still complete a profile even if you have already provided MACCH or one of its partner organizations with a W-9 or similar information. This new process will allow us to better assist your tenants. Property owners may initiate an application on behalf of their tenant(s) - available in May. Prior to initiating an application, the property owner or property manager must get their tenants permission and should also ensure that their tenant hasn’t already applied. Duplicate applications will delay assistance. Property owners cannot submit a list of multiple tenants or complete a bulk application. Each tenant will required a signed Tenant Authorization Form and you will be required to provide information for each tenant for whom you are initiating an application. Your tenant(s) will also be required to complete their portion of the application prior to full review and approval decision.

Property Owner, Landlord, or Property Manager Links


Download the Property Owner – Landlord Application Guide

Overhead View Of Group Attending Neighborhood Meeting In Community Center

Winter Warming Centers

For a full listing of warming centers in the Omaha and Council Bluffs Metropolitan area, click here..

About us

The Metro Area Continuum of Care for the Homeless (MACCH) is a collective impact homeless services organization serving Douglas and Sarpy counties in Nebraska and Pottawattamie county in Iowa.   With a mission to strengthen the collective impact to end homelessness in our community, MACCH partners with many other individuals and groups in the community to help lead the way to end homelessness.

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